Terms Of Conditions
Terms Of Conditions
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Effective date: April 6th, 2023
Welcome to Craftmysign.net (“Site”), the online marketplace for purchasing Craftmysign.net Products (“Products”). These Terms and Conditions (“Terms”) apply to all purchases of Products made on the Site.
TERMS AND CONDITIONS OF BILL PAYMENT SERVICE
The “Service” refers to the Bill Payment Service offered by Craftmysign store.
This “Agreement” outlines the terms and conditions for the bill payment service.
“Payment Instruction” refers to the information you provide to the Service for making a bill payment to the customer (including but not limited to customer name, customer account number, and Scheduled Payment Date).
“Payment Account” refers to the checking account from which bill payments will be debited.
“Billing Account” refers to the checking account from which all Service fees will be automatically debited.
“Business Day” refers to every Monday through Friday, excluding Federal Reserve holidays.
SERVICE GUARANTEE
The Craftmysign store service is not liable for circumstances beyond its control, such as delays in handling and posting payments by the customer or financial institutions. Some transactions may take longer to be credited to your account due to such circumstances.
The Service guarantees to bear responsibility for any late payment-related charges up to $50.00, provided the payment was scheduled in compliance with the guidelines described under “Payment Scheduling” in this Agreement.
PAYMENT AUTHORIZATION AND PAYMENT REMITTANCE
By submitting the names and account details of customers for payment, you authorize Craftmysign store service to execute Payment Instructions received via the payment system. To enhance payment processing efficiency, the Service may modify payment data or formats in line with customer directives.
Upon receipt of a Payment Instruction, you grant the Service permission to deduct funds from your Payment Account and transfer them on your behalf to arrive as close as reasonably possible to your Scheduled Payment Date. You also allow the Service to credit your Payment Account for payments received on your behalf from another authorized user of the Service or payments returned to the Service by the customer or the United States Postal Service.
The Service will make every effort to ensure accurate and timely payments. However, the Service shall not be liable, and any Service Guarantee shall be void, if it is unable to execute payments initiated by you due to any of the following circumstances:
Insufficient funds in your Payment Account or exceeding the credit limit of your overdraft account through no fault of the Service;
The payment processing center is not operational, and you are aware of or have been informed of the malfunction by the Service before executing the transaction;
Incorrect Payment Account information or customer details such as name, address, or phone number are provided to the Service by you; or
Events beyond the Service’s control such as fire, flood, or outside interference prevent proper execution of the transaction, and the Service has taken reasonable steps to avoid such circumstances.
If none of the above exceptions apply, the Service will return improperly transferred funds to your Payment Account and direct any previously misdirected transactions to the correct customer. Additionally, if applicable, the Service will reimburse any late payment charges.
PAYMENT METHODS:
Craftmysign store service reserves the right to determine the payment method(s) to be used when remitting funds on your behalf to your customers. These payment methods may include, but are not limited to, electronic payment, electronic check payment, or laser draft payment.
EXCHANGES:
At Craftmysign, we take pride in providing quality products that are printed on high-quality materials and shipped accurately and on time. Exchanges are only accepted for the following reasons:
The product has a flaw.
The printing quality is poor.
The final product is materially different from the product presented on the Site.
If you wish to exchange a product for any of these reasons, please contact us at support@Craftmysign.com within ten days of delivery and provide photographic evidence of the product issue. We reserve the right to make the final decision regarding all exchange requests.
THIRD-PARTY SERVICE PROVIDERS:
Please note that Craftmysign Inc. is our third-party service provider for certain services, including payment processing and customer service, relating to our Products and Site.
PAYMENT CANCELLATION REQUESTS:
You can cancel or modify any Scheduled Payment, including recurring payments, by following the directions within the application. There is no charge for canceling or modifying a Scheduled Payment. Once the Service starts processing a payment, it cannot be canceled or modified. Therefore, a stop payment request must be submitted.
STOP PAYMENT REQUESTS:
The Service’s ability to process a stop payment request will depend on the payment method and whether or not a check has cleared. The Service may also not have a reasonable opportunity to act on any stop payment request after a payment has been processed. If you want to stop any payment that has already been processed, you must contact our Customer Service. Although the Service will make every effort to accommodate your request, the Service will not be liable for failing to do so. The Service may also require you to present your request in writing within fourteen (14) days. The charge for each stop payment request will be the current charge for such service as set out in the applicable fee schedule.
PROHIBITED PAYMENTS:
Craftmysign store service prohibits payments to customers outside of America or its territories.
EXCEPTION PAYMENTS:
Although tax payments and court-ordered payments may be scheduled through the Service, such payments are discouraged and must be scheduled at your own risk. In no event shall the Service be liable for any claims or damages resulting from your scheduling of these types of payments. The Service Guarantee as it applies to any late payment related charges is void when these types of payments are scheduled and/or processed by the Service. The Service has no obligation to research or resolve any claim resulting from an exception payment. It will be your sole responsibility to research and resolve any misapplied, mis-posted, or misdirected payments.
BILL DELIVERY AND PRESENTMENT
The following is an explanation of the Bill Delivery and Presentment feature. This feature is solely for the presentation of electronic bills, and it is your responsibility to contact your customer directly if you do not receive your statements. If you choose to activate an electronic bill option, you agree to the following:
Customer Information – The Service cannot update or change your personal information such as name, address, phone numbers, and email addresses with the electronic customer. Any changes need to be made by contacting the customer directly. You are responsible for maintaining all usernames and passwords for all electronic customer sites. It is also not acceptable to use someone else’s information to gain unauthorized access to another person’s bill.
Activation – Upon activation of the electronic bill feature, the Service may notify the customer of your request to receive electronic billing information. The delivery of your first electronic bill may vary from customer to customer and may take up to sixty (30) days, depending on the billing cycle of each customer. Furthermore, the customer has the sole discretion to allow you to receive a paper copy of your statement(s). During the activation period of your electronic bill feature, it is your responsibility to keep your accounts current. Each electronic customer reserves the right to accept or deny your request to receive electronic bills.
Notification – The Service will use its best efforts to present all of your electronic bills promptly. The Service may also send an email notification to the email address listed for your account. It is your responsibility to ensure that the email address is accurate. In case you do not receive a notification, it is your sole responsibility to log in to the Service periodically and check on the delivery of new electronic bills. The notification time may vary from customer to customer. You are responsible for ensuring timely payment of all bills.
Cancellation of electronic bill notification – The electronic customer may cancel the presentment of electronic bills at any time. You may also cancel the electronic bill presentment at any time. The timeframe for canceling your electronic bill presentment may vary from customer to customer. It may take up to sixty (30) days, depending on the billing cycle of each customer. The Service will inform your electronic customer(s) of the change in your account status, and it is your responsibility to make alternative arrangements for bill delivery. The Service will not be responsible for presenting any electronic bills that are already in progress at the time of cancellation.
Non-Delivery of electronic bill(s) – You agree to hold the Service harmless should the customer fail to deliver your statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the customer directly.
Accuracy and dispute of electronic bill – The Service is not responsible for the accuracy of your electronic bill(s). The Service is only responsible for presenting the information that it receives from the customer. Any discrepancies or disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the customer directly.
This Agreement does not change your liability or obligations that currently exist between you and your customer.
DISCLAIMER OF WARRANTIES
Craftmysign.net and its agents, affiliates, licensors, and suppliers provide the services, including the products, on an “as-is” basis. Therefore, they explicitly disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. It is important to note that some states may not allow limitations on how long an implied warranty lasts, so the above disclaimers and limitations may not apply to you.
LIMITATION OF LIABILITY
Craftmysign.net, its licensors, agents, partners, or suppliers shall not, under any legal theory, be liable to you or any other person for any indirect, special, incidental, or consequential damages of any kind, including but not limited to, damages for lost profits, loss of goodwill, work stoppage, accuracy of results, or computer failure or malfunction. Furthermore, the liability amount shall not exceed the greater of (i) $100 or (ii) the amounts paid by you to the company in connection with the services in the twelve (12) month period preceding the applicable claim or (iii) any matter beyond the company’s reasonable control. It is essential to note that some states may not allow the exclusion or limitation of certain damages, so the above limitations and exclusions may not apply to you to the fullest extent permitted by applicable law.
ERRORS AND QUESTIONS
If you notice any errors or have questions about your transactions, it’s important to inform us as soon as possible through one of the following methods:
Use the e-messaging feature on the application to contact us.
Write to us at the following address:
Craftmysignstore
Website: https://www.Craftmysign.net
US Address: 1603 Capitol Ave. Cheyenne, WY 82001 Ste. 310 A133, USA
Email: support@Craftmysign.net
If you believe there is an error on your statement or you require more information about a Service transaction listed on the statement, you must contact us within sixty (30) days after the FIRST statement was sent to you on which the problem or error appears. Please provide us with the following information:
Your name and Service account number;
Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information;
Tell us the dollar amount of the suspected error.
DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES
At Craftmysign, we take your account information seriously and strive to maintain its confidentiality. However, we may disclose your account or transaction information to third parties only under the following circumstances:
When it is necessary to complete transactions;
When it is necessary to activate additional services;
To verify your account’s existence and condition to a third party, such as a credit bureau or customer;
For research purposes only, to a consumer reporting agency;
To comply with a court order or governmental agency; or
With your written permission.
FAILED OR RETURNED TRANSACTIONS
By using the Service, you authorize the Service to make payments on your behalf from your Payment Account. If the transaction cannot be completed due to any issue associated with your Payment Account (such as insufficient funds), it will not be processed. If a return notice is received by you, you agree to the following:
You must promptly reimburse the Service for the returned transaction amount upon request.
If the Service is not reimbursed within fifteen (15) days of the initial notification, a late charge of 1.5% monthly interest or the legal maximum (whichever is lower) may be applied to any unpaid amounts.
You will reimburse the Service for any fees charged by your financial institution as a result of the return.
You will reimburse the Service for any costs incurred in collecting the amount of the return from you.
The Service is authorized to report the details of the return to any credit reporting agency.
ALTERATIONS AND AMENDMENTS
The Service may modify or amend this Agreement and any associated fees or service charges as needed. If such changes are made, the Service will notify you, and your continued use of the Service constitutes your acceptance of the changes. Additionally, the Service may update or revise its applications, services, and related materials, which may make prior versions obsolete. The Service reserves the right to terminate this Agreement for all prior versions and limit access to only the most recent revisions and updates.
SERVICE TERMINATION, CANCELLATION, OR SUSPENSION
You can cancel the Service either through the product or by contacting customer service using the information below:
Craftmysignstore:
Website: https://www.Craftmysign.net
US Address: 1603 Capitol Ave. Cheyenne, WY 82001 Ste. 310 A133, USA
Email: support@Craftmysign.net
Any payments processed before the cancellation date will be completed, but all scheduled payments, including recurring payments, will be discontinued. The Service reserves the right to terminate or suspend Service to you at any time. Such termination or suspension will not release you from any liabilities or obligations under this Agreement.
RETURNED PAYMENTS
By using the Service, you acknowledge that payments may be returned to the Service by the customer or the United States Postal Service for reasons such as an expired forwarding address, an invalid account number, the inability to locate an account, or a fully paid account. The Service will make every effort to investigate and correct the returned payment, returning it to your customer or voiding the payment and crediting your Payment Account. You may be notified of the return by the Service.
GOVERNING LAW
These Terms are governed by the laws of the United States Special Administrative Region and will be interpreted accordingly, without regard to any conflict of law provisions. Any disputes arising from these Terms will be settled exclusively in the designated courts. The parties agree to the jurisdiction and venue of such courts, as well as to service of court proceedings.
DISPUTES
If a dispute arises regarding the Service, you and the Service agree to look to this Agreement for resolution. You acknowledge that this Agreement represents the entire and exclusive agreement between you and the Service, supplanting any prior agreements, oral or written, and other communications relating to the subject matter of this Agreement. In case of conflict between any statements made by a Service employee or the Customer Service Department and the terms of this Agreement, the terms of this Agreement will prevail. Please refer to our copyright dispute policy for dispute resolution.
To contact us, please use the following details:
US Address: 1603 Capitol Ave. Cheyenne, WY 82001 Ste. 310 A133, USA
Email: support@Craftmysign.net